Privacy Policy
Effective date: Apr 06, 2023
This privacy notice for Snapchain, Inc. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"). By using or accessing our website ("Website") in any manner, you acknowledge that you accept the practices and policies detailed below, and you consent to our collection, use, and sharing of your information as described in this Privacy Policy.
WHAT INFORMATION DO WE COLLECT?
We collect information that you provide directly to us and information collected automatically when you use our Services.
Information You Provide
When you register or interact with our Services, we collect information such as your name, email address, contact preferences, authentication data, and job title. If you choose to register using social media accounts, we'll collect relevant information from those platforms. All information you provide must be accurate and up-to-date.
Automatically Collected Information
We automatically collect technical data including:
• Device information (hardware model, operating system, browser type)
• Usage data (activity logs, feature usage, performance data)
• Location data (IP-based or device location, if enabled)
• Cookies and similar tracking technologies
HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
• To facilitate account creation and authentication and otherwise manage user accounts
• To request feedback and contact you about your use of our Services
• To send you marketing and promotional communications (with opt-out options)
• To protect our Services through fraud monitoring and prevention
• To identify usage trends and improve our Services
• To save or protect vital interests, such as preventing harm
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
For EU/UK Users
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:
• Consent: We may process your information if you have given us permission to use your
personal information for a specific purpose. You can withdraw your consent at any time.
• Legitimate Interests: We may process your information when reasonably necessary for our
legitimate business interests, including:
- Sending special offers and discounts
- Analyzing and improving Services usage
- Preventing fraudulent activities
- Improving user experience
• Legal Obligations: We may process your information to comply with laws, cooperate with law
enforcement, or exercise/defend legal rights.
• Vital Interests: We may process your information to protect vital interests, such as safety
of any person.
For Canadian Users
We process your information with your express or implied consent, which you can withdraw at any time. In exceptional cases, we may process information without consent when:
• Collection is clearly in an individual's interests and consent cannot be timely obtained
• Required for investigations and fraud prevention
• Needed for business transactions meeting certain conditions
• Contained in witness statements for insurance claims
• Required to identify injured/ill persons or communicate with next of kin
• Reasonable grounds exist to suspect financial abuse
• Collection with consent would compromise information accuracy
• Required by court order or legal proceedings
• Produced in the course of employment/business
• Solely for journalistic, artistic, or literary purposes
• Information is publicly available as specified by regulations
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Our Services may offer you the ability to register and log in using your third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public.
We will use the information we receive only for the purposes described in this privacy notice. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required by law. No purpose in this notice will require keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot guarantee that unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right to:
• Request access and obtain a copy of your personal information
• Request rectification or erasure
• Restrict the processing of your personal information
• Data portability (if applicable)
• Object to the processing of your personal information
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by email at [email protected].